The staff was rude. After staying two nights in a room at this property, the 3rd night the hotel our money and would not rent to us due to our dogs. They stated we did not tell them about our dogs, but it says they are pet friendly and they never ask about our dogs. Why would they allow us to stay after one night if our dogs was a problem. We also booked and paid for a smoking room, and they would not place us in a smoking room. They should not advertise smoking rooms if none are available. We did not smoke in the room as advised by the property manager, but they reported to ******* that we did. Don’t advertise something that’s not available. I want what I pay for. They took our money the 3rd night and refused to rent to us after allowing us to book on *******. The manager is rude that’s on duty at night. I don’t recommend their business to anyone, and I will report them to the BBB.